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Job Opportunities

Admissions and Membership Associate/Temporary or Part Time

Location:

Franklin Park Zoo

Department:

Admissions & Membership

Reports To:

Admissions and Membership Supervisor

Essential Job Functions:

The Admissions and Membership Associate greets Zoo guests, offers visitor information, sells tickets and memberships, accurately tracks attendance and sales, and performs associated duties.

Duties & Responsibilities:

Duties include but are not limited to: cheerfully welcoming guests and members, proactively sharing helpful and informative exhibit and event information, anticipating and attending to guests' needs and questions, assisting with crowd control, accurately capturing and tracking attendance and sales, promoting membership sales. All assignments require maintaining a clean, safe, appropriately stocked and organized work area at all times.

Minimum Job Requirements:

Enrolled in/graduate of high school or equivalency. Excellent customer service and communication skills. Prior cash handling experience. Fluent in English. Able to work in a fast-paced environment. Able to stand for extended periods of time. Able to work outside. Able to work a minimum of two full day shifts per week (8 hours). Regularly available to work a full day shift on Saturdays or Sundays.

Preferred Job Requirements:

2+ years of college studies and prior experience in guest services, retail or hospitality.

How to Apply Download Job Application

Assistant Veterinarian/Part Time

Location:

Franklin Park Zoo and Stone Zoo Hospitals

Department:

Veterinary Services

Reports To:

Director of Veterinary Services

Employee Classification:

Non-Exempt

Employment Status:

Part Time

Zoo New England is seeking a 3-day/week (24 – 30 hrs) part time veterinarian to provide clinical care for the animal collection at Zoo New England, in Boston, Massachusetts, which includes over 200 species of mammals, birds, reptiles and amphibians. Zoo New England includes two separate AZA accredited zoological parks – the Franklin Park Zoo in Boston, MA and the Stone Zoo in Stoneham, MA. The Veterinary Services department includes a fully equipped veterinary hospital and quarantine facility. The assistant veterinarian will work with a team consisting of two ACZM board certified veterinarians, including the director of veterinary services and the associate veterinarian, a hospital manager, four certified veterinary technicians, and a hospital keeper.

Duties and Responsibilities:

  • Perform preventative health care, surgery and anesthesia as needed to maintain the health of collection at Zoo New England
  • Provide veterinary advice in all veterinary care related issues at ZNE and related outside agencies
  • Assist with all incoming and outgoing animal health screens in coordination with the other veterinarians related to animal shipments
  • Assist in completing all animal quarantine requirements
  • Assist in supervision over veterinary technicians, students and volunteers at the Zoo hospital
  • Assist with maintenance of health plan for collection up to AZA, AVMA and USDA standards
  • Perform necropsies
  • Maintenance of veterinary health records
  • Travel as necessary between Franklin Park Zoo and Stone Zoo as caseload demands
  • Work directly with curators on animal care and dietary concerns as needed
  • Work directly with veterinary technicians and consult with appropriate curators when needed in the daily assessment and planning of medical care for all animals in collection  

Minimum Job Requirements:

  • License to practice veterinary medicine in US and the Commonwealth of MA
  • At least five years of clinical experience or residency completion
  • Clear written and oral communication skills are essential 
  • Ability to work weekends, holidays and overtime when needed
  • Must be able to work outside in inclement weather conditions
  • Able to perform at a competent level under high stress conditions
  • Willingness to work in direct contact with dangerous / contagious animals as well as toxic and hazardous conditions 
  • Understand zoonotic disease risks and practice safe handling / procedures when working with Zoos' animal collection 
  • Must receive rabies immunizations, scheduled rabies titer checks, and be TB tested according to Zoo New England policy
  • Must abide by all written Zoo New England policies and procedures 
  • Accredited by the USDA for health certificates, TB testing, and cervid cervical TB testing, or become accredited within 6 months of hire
  • Ability to obtain Class A firearms license valid in the Commonwealth of MA 
  • Class III Massachusetts driver’s license 
  • Ability to pass CORI screens and random drug testing 
  • Able to lift 50 pounds  

Preferred Job Requirements:

  • At least two years of clinical experience in zoo medicine
  • Completion of an ACZM accredited residency in zoological medicine
  • Board certification or board eligibility for the American College of Zoological Medicine
  • Working knowledge of all aspects of animal health care of zoo animals
  • Working knowledge of all applicable wildlife regulations and laws 
  • Knowledge of applicable AZA, AVMA and USDA guidelines and regulations

Applications will be accepted until October 17, 2014.

Audio Tour Sales Representative/Temporary

Location

Franklin Park Zoo

Department

Guest Relations

Reports To

Site Operations

Coordinator Employer

Orpheo USA

Essential Job Functions

This is an entry level position with potential for growth. The position is ideal for a self-motivated individual with an interest in animals and/or technology. The Audio Tour Sales Representative will:

  • Ensure that audio tour operations, sales and distributions run efficiently
  • Communicate effectively to Zoo guests and staff; providing a high level of customer service is essential to this position
  • Develop a keen understanding of the product, services and benefits of audio tour sales and translate that knowledge to Zoo guests
  • Proactively reach out to and engage and interact with Zoo guests to initiate sales
  • Have availability to work holidays and weekends is a requirement

 Duties & Responsibilities

  • Manage sales of audio tours to Zoo guests
  • Proactively interact with Zoo guests to initiate audio tour sales
  • Share information about the benefits of audio tours, and provide exceptional customer service with each guest interaction
  • Maximize revenue through active selling and promotion of audio tours
  • Handle cash and credit card transactions

Minimum Job Requirements

  • High School Diploma or equivalent certification
  • One year of sales experience
  • One year of cash handling experience
  • Customer service experience
  • Ability to work with minor supervision
  • Availability to work holidays and weekends

Preferred Job Requirements

  • Associates Degree or currently enrolled in retail related studies
  • Promotional experience is a plus
  • One year of direct retail sales/audio tour experience
  • High volume customer service experience
  • Ability to work with little or no supervision
  • Available to work holidays and weekends

Custodian/Full Time, Benefits

Essential Job Functions

Performs routine manual tasks in connection with the maintenance, care, upkeep, repair and beautification of parks and roadways.  Cleans buildings, grounds and performs manual labor tasks required as part of the operation of the Zoos.

Duties & Responsibilities

  • Perform the cleaning and re-stocking of restroom facilities throughout the parks.
  • Perform routine tours throughout the parks collecting trash.
  • Set-up and knockdown facilities for Special Events.
  • Will require working in all types of weather and will require snow removal.
  • May require the ability to perform minor repairs or maintenance duties such as painting, etc.

Minimum Job Requirements

  • Candidate must have a minimum of 2 years’ experience in Custodial service or similar manual labor.
  • Must have the ability to communicate in English verbally.
  • Must have a valid Massachusetts driver’s license.
  • Must be available for 24 hour on-call, as required.
  • Must be able to work at either Zoo as required.
  • Ability to lift and carry items up to 50 lbs.
  • Perform all other duties, such as snow removal, as may be required.

Location

Franklin Park/Stone Zoo

Grounds Custodian/Full Time, Benefits

Department

Facilities

Reports To

Facilities Manager

Location

Franklin Park

Essential Job Functions

Perform routine manual tasks in connection with the maintenance, care, upkeep, repair and beautification of Zoo New England’s parks and roadways. Clean buildings, grounds and perform manual labor tasks required as part of the operation of the Zoos.

Duties & Responsibilities

  • Drive to various locations in park and haul animal waste and trash to dumpsters
  • Perform routine tours throughout the parks, empting barrels and picking up trash
  • Set-up and knockdown facilities for special events
  • Will require working in all types of weather and snow removal
  • May require the ability to perform minor repairs or maintenance duties such as painting, etc.

Minimum Job Requirements

  • Candidate must have a minimum of one year of experience in custodial service or similar manual labor
  • Must have the ability to communicate in English verbally
  • Must have a valid Massachusetts driver’s license
  • Must be available for 24 hour on-call, as required
  • Must be able to work at either Zoo as required
  • Ability to lift and carry items up to 50 lbs
  • Perform all other duties, such as snow removal and moving office furniture, as may be required

Group Sales Coordinator/Full Time, Benefits

Position

Group Sales Coordinator

Department

Marketing/Communications

Location

Franklin Park Zoo

Reports to

Director, Marketing and Communications

Essential Job Functions

This is an exciting opportunity for a self-motivated, energetic and enthusiastic individual to play a key role in the development and growth of the group sales program at Zoo New England. The Group Sales Coordinator will be the primary contact for hotels, group leaders, corporate, concierges and university/colleges. This individual will play a key role in the development of annual group sales plans, strategies and annual goals. This individual will also create and implement sales action plans for hotel ticket sales, universities/colleges and corporate.

The Group Sales Coordinator will work closely with the Director of Marketing and Communications and the Senior Marketing Manager to successfully market group sales and meet departmental goals.

Duties & Responsibilities

  • Play a key role in the development and growth of the group sales program at Zoo New England
  • Serve as the primary contact for hotels, group leaders, corporate, concierges and university/colleges
  • Play a key role in the development of annual group sales plans, strategies and annual goals
  • Create and implement sales action plans for hotel ticket sales, universities/colleges and corporate guests
  • Work closely with marketing department staff to develop sales collateral and ensure coordinated promotion
  • Identify and proactively work to develop relationships with potential marketing partners
  • Assist the events department
  • May represent Zoo New England at local tradeshows and participate in civic and professional organizations to promote the visibility of the Zoos
  • Other duties as assigned

Minimum Job Requirements

  • Bachelor’s degree with 2-4+ years sales and customer service experience
  • Experience with effective sales techniques
  • Excellent written and verbal skills, as well as interpersonal skills working with the public, vendors and partners
  • Extreme attention to detail and the ability to meet deadlines in a fast-paced environment
  • Ability to multi-task
  • Must be highly organized and self motivated
  • Project management experience
  • Proficiency with Microsoft Office products

Preferred Job Requirements

  • Experience in the travel, tourism and hospitality industry is preferred

Hours

The Group Sales Coordinator’s scheduled hours will be Monday through Friday, 9:00 a.m. to 5:00 p.m. Due to the nature of the position, there will times when the Group Sales Coordinator will be required to work early mornings, evenings and weekends.

Salary

Please submit your requirements.

Landscaper / Full Time, Benefits

Essential Job Functions

Supervises Seasonal employees, Volunteers, Community Service workers, Apprentice Horticulturists, on an as assigned basis.

Duties & Responsibilities

  • Participates in the installation and maintenance of the landscapes at both the Franklin Park and Stone Zoos.
  • Participates in all aspects of landscape construction and exhibit construction as pertains to the landscape.
  • Plants trees, shrubs, plants, flowers, bulbs, seed and sod, as directed.
  • Prepares planting areas, installs walls, fences, pathways, irrigation systems and water features, as directed.
  • Waters trees, shrubs, plants and flowers utilizing irrigation systems, sprinklers, hoses,  or by hand.
  • Performs all aspects of plant maintenance including:  weeding, dead-heading, pruning, fertilizing, transplanting, dividing, propagation, mulching and winterizing.
  • Performs all aspects of grounds maintenance including: raking, sweeping, blowing, trash collection, snow removal, sanding and salting, mowing, edging and grading.
  • Operates machinery including:  mowers, hedgers, weed-whackers, chainsaws, snow throwers, roto-tillers, skid-steer loaders, backhoe-loaders, tractors and sod cutters.
  • Assists in the collection and transport of purchased or donated trees, plants and flowers.
  • Assists in the supervision of Community Service groups, Seasonal employees, Volunteers and Interns.
  • Monitors Zoo grounds to make sure they are safe, clean, attractive and comfortable for Zoo guests and staff.
  • Purchases parts and materials, as directed.
  • Interacts with and answers questions of Zoo guests by providing information about the Zoo and acts as a Good-Will Ambassador for the Zoo.
  • Operates two-way radio responsibly and professionally.
  • Attends training and education programs and seminars.
  • Works outside in all weather.
  • Performs related or non-related work as assigned to assure the proper operation of the Zoo.

Minimum Job Requirements

  • Some basic knowledge of landscaping and horticultural principles and practices.
  • Ability to provide quality customer service to both internal and external customers.
  • Ability to follow oral and written instructions.
  • Ability to work under conditions including adverse weather and heights.
  • Ability to operate machinery.
  • Must be able to lift at least 50 pounds.
  • Must have a negative result on a TB test.
  • Must have the ability and willingness to work independently and as a team member.
  • Must have a valid driver’s license and a good driving record.
  • Must be able and willing to work weekends, holidays and overtime, as needed.
  • Must have a good work history.
  • Ability to perform heavy manual labor. 

Location

Franklin Park/Stone Zoo

How to Apply Download Job Application

Lead Keeper- Children's Zoo/Full-Time, Benefits

Location:

Franklin Park Zoo

Responsibilities:

Supervises and participates in the care and feeding of the animal collection, including cleaning enclosures, observing animals, maintaining records, interacting with Zoo guests, participating in meetings, scheduling work assignments, issuing instructions, monitoring performance, explaining policy, assisting in administering corrective action, and insuring proper and efficient operation of assigned area in compliance with all Zoo policies and procedures.

Requirements:

  • High School Diploma or GED
  • At least four years zookeeping experience
  • TB tested negative before starting
  • Good work history
  • Must speak and read the English language, and possess written and oral communication skills such that instructions and information of a technical nature can be understood
  • Must possess a valid drivers' license and be able to drive a full size vehicle on public roads
  • Must have demonstrated general knowledge and skill development in the management of animals in a zoo, and ability to train others in these areas safely
  • Must be able to lift at least 50 lbs.
  • Ability to use hand and small power tools
  • Must be able and willing to work weekends, holidays, and overtime
  • Eligible to acquire a Massachusetts gun license by the end of the 6 month introductory period. 
  • May be required to handle and use firearms
  • Must possess the ability to supervise others effectively

Salary:

$13.40 per hour

Applications accepted until October 31, 2014