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Our online ticketing system is temporarily unavailable, but tickets are still available for purchase at our gates. We apologize for the inconvenience and appreciate your patience.


If you’re unable to reach us by phone, please email us at info@zoonewengland.org with any questions or concerns. Thank you for your understanding!

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gibbon family

Meet our gibbon family!

Buy Tickets

Please note:
• Tickets are released intermittently and may not be available more than two weeks in advance.
• Last entry is one hour before closing.

With Plan Ahead Pricing, pick the day and time that works best for your budget. The further in advance you purchase, the more you save!

ConnectorCare Tickets

ConnectorCare cardholders receive general admission for $11 per person for up to four people at Stone Zoo. Offer is valid for Massachusetts residents through Dec. 31, 2024.

Online Tickets: Use promo code CARE when purchasing tickets to receive this admission price. Please be ready to present your card at the Admissions booth upon arrival. 

Gate Tickets: Please be ready to present your card at the Admissions booth upon arrival.

If you have any questions, please call 617-989-2076 and our staff will be happy to assist you.

EBT & WIC Tickets

Massachusetts EBT and WIC cardholders receive general daytime admission for $5 per person, for up to four people. Offer is valid for Massachusetts residents through Dec. 31, 2024. 

Online Tickets: To receive the EBT/WIC discount for online purchases, you will need to verify your eligibility prior to purchasing your tickets. You will be prompted to log into or create an account with ID.Me to verify your identity and EBT/WIC affiliation. For help troubleshooting the Id.me application, please visit the ID.me Help Center.

Gate Tickets: If purchasing tickets at the gate, please be ready to present your card at the Admissions booth upon arrival.

Please call 617-989-2076 with any questions, and our staff will be happy to assist you. 

Group Rates

We offer admission discounts for groups of 10 or more non-members. Full Details

Library Passes

To use the library discount, you must present the physical library ticket at the Zoo's admission booth. Reservations are not required for this discount. Please note: we will not accept any confirmation emails; you must have the physical ticket. Check with your library about when to pick up the pass, as many libraries are closed on weekends. Library passes are good for daytime admission only.

Contact us for more information.

Military/Teacher/Reciprocal Discounts

Military:

All active military personnel and their dependents receive a 50 percent discount on general, daytime admission. Active military personnel also receive discounts on membership.

To receive the military discount for online purchases, you will need to verify your eligibility prior to purchasing your tickets. You will be prompted to log into or create an account with ID.Me to verify your identity and affiliation. For help troubleshooting the Id.me application, please visit the ID.me Help Center.

Teachers:

Teachers who are part of MTA, BTU, or AFT- MA chapter receive a 50 percent discount on general, daytime admission. Teachers also receive discounts on membership. Please be ready to present the appropriate ID for each individual. Offer available at admissions gate for in-person rates only, not online tickets. 

Reciprocal Memberships:

Members of many AZA accredited institutions receive a 50 percent discount on general, daytime admission. 

Terms and Conditions

A valid ticket is required for Zoo entrance for each visitor. There is no re-entry to the Zoo after your ticket has been scanned.

Tickets are:

  • One-time-use only and valid for the date and time noted.
  • Only valid at the location indicated at time of purchase.
  • Non-refundable, have no cash value, cannot be used for private or after-hours events and cannot be combined with any other offers.
  • Rain or shine. In the rare occasion that the Zoo closes due to inclement weather, ticket holders will be notified and refunded. 

Ticket FAQs

How do I retrieve my ticket?

Tickets purchased online are delivered to the email address provided (please allow up to one hour for receipt). Please note, your emailed receipt is not your ticket. You will need to download your barcoded tickets from your email and present them at the Admissions booth. 

You can also use the "order lookup" function in the menu of our ticketing site for access to your tickets. You will need to provide the email address and phone number used during purchase.

How does online pricing work?

With Plan-Ahead Pricing, you can pick the date and time that works best with your schedule and budget. The further in advance you purchase tickets, the more you’re likely to save! 

  • Children under age two are free.
  • A $1.50 processing fee applies per ticket.

After you click the "Buy Tickets" button above, you'll see available dates/times and the respective ticket prices. Each day’s prices are determined by a number of factors, including attendance patterns, popular holidays/events, day of the week and weather.

Are these the final prices or it is possible for the price to go down?
The current price listed online will always be the most affordable option for the selected date. It is possible that the price may increase over time.

Can I still buy tickets at the gate?
Buying tickets online in advance saves you time and money. If available, general admission tickets may be sold at the gate at both Zoos. Prices will be higher at the gate, so we recommend buying your tickets online in advance.

What forms of payment do you accept at the gate?
We accept Zoo gift cards, cash, credit cards and Apple Pay.

How far ahead do I need to purchase tickets in order to save?
We recommend buying tickets online at least 24-hours in advance. An advance purchase online ticket offers the lowest price for the date of your visit.

If I have already purchased tickets, can I visit on another day?
All ticket sales are final and cannot be moved to other dates. Please make sure you are able to attend your reserved slot at time of purchase.

Does this affect membership rates?
No, the cost of membership is not affected by plan-ahead pricing, and you can apply your daytime general admission receipt toward the purchase of a membership within seven days! Membership is always the best deal - members enjoy free admission to two Zoos for one low price! As a member, you’ll receive discounts on food and gift purchases, party rentals, education programs, invites to members-only events and exhibit previews, express entrance on high attendance days, and much more. Become a member today!